The Outreach Program, Ostrava

The Outreach Program offers support to migrants in difficult life situations outside of a regular office. The aim is to help clients become more independent and knowledgeable about their new country. The program involves visiting clients at their homes or other places there might be located in.

With this service, new-coming migrants can:

• Learn about available services in their area.
• Find solutions in critical situations and options for solving problems together with our social worker.
• Get informed about the labor market and possibilities of finding a job, learn about available positions.
• Gain a better understanding of the Czech legal system and assistance in solving their problems.
• Improve their orientation in Czech society.
• Learn about rights and obligations in CZ to eliminate wrong steps due to not knowing the law.

Please note:

The listed hours are just a guide. Service is available only by appointment. Call to schedule your time.

Languages:

• Ukrainian
• Russian
• English
• Czech
• Other languages upon request

Opening hours:

• Monday: 9:00 – 15:00
• Tuesday: 9:00 – 15:00
• Wednesday: 9:00 – 15:00
• Thursday: 9:00 – 15:00
• Friday: 9:00 – 14:00
• Saturday: closed
• Sunday: closed

Accessibility and Additional Information:

• This service is for migrants from countries outside the EU.
• Prior appointment is required.
• Closed on public holidays.
• Free of charge.
• This location has female staff.

Contact:

• Phone: +420 604 221 035, +420 731 502 661 (Ukrainian, Russian, Czech, English)
• Viber: +420 603 814 349 (Ukrainian, Russian, Czech, English)
• E-mail: opu@opu.cz
• Web: https://www.opu.cz
• Facebook: https://www.facebook.com/organizacepropomocuprchlikum
• Instagram: https://www.instagram.com/opu.cz/