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The Ministry of the Interior can help foreigners voluntarily leave the Czech Republic. The law about this is in section 123a of the foreign residents' law.
You can make an appointment at the provided phone number or by emailing navraty@mvcr.cz.
Right now, while temporary protection is in place, returns of Ukrainian citizens are handled in special cases only. Each case is looked at individually before a decision is made.
Basic Conditions for leaving the country under the voluntary returns program:
Foreigners can be ordered for deportation due to non-renewal of work or academic residency, due to the end of family relationships (if the foreigner stayed in the country on family grounds), or due to imprisonment.
The program assists foreigners in the Czech Republic who are there based on an exit order and are unable to facilitate their own departure. To be able to participate, the person must be ordered for deportation or detained in facilities for detaining foreigners. EU citizens and their family members with an exit order can also apply.
The foreigner must be in the Czech Republic and have a valid travel document (e.g., a passport). If there's no valid passport, the Ministry of the Interior can assist in arranging a substitute passport (laissez-passer) at the appropriate diplomatic mission, even if located outside the Czech Republic.
The Ministry organizes the foreigner's departure from the Czech Republic to their registered address abroad. Departure is carried out by air travel. Ministry staff will assist the foreigner with registration and passport control. If necessary, they will also help obtain a transit visa (permission to pass through other countries on the way home).
After applying, the person must inform the Ministry of any changes (e.g., health, family, or employment) that might affect their departure.
Jagellonská 1017/9, 301 00 Plzeň 3-Jižní Předměstí