Refugee Helpline (Toll Free)

UNHCR Czech Republic

Last updated: 5/17/2024

Description

800 050 832

Refugees, asylum seekers and stateless persons in Czechia can now contact UNHCR through its regional toll-free Refugee Helpline 800 050 832 to access reliable and up to date information on services and assistance available in Czechia, submit a complaint or provide feed-back.

This service provides:

  • Reliable and up to date information on services and assistance available in Czechia.
  • Channel to submit a complaint or provide feed-back.

Languages:

  • Ukrainian
  • Russian
  • English

Opening hours:

  • Monday: 8:30 – 17:30
  • Tuesday: 8:30 – 17:30
  • Wednesday: 8:30 – 17:30
  • Thursday: 8:30 – 17:30
  • Friday: 8:30 – 17:30
  • Saturday: closed
  • Sunday: closed

Accessibility and Additional Information:

  • The service is available to everyone.
  • No prior appointment is required.
  • Closed on public holidays.
  • Free of charge.

Contact:

Poster Eng