People in Need, Ústí nad Labem - People in Need

Last updated: 11/30/2023


People in Need operates in every region of Czech Republic and offers various services for Ukrainian refugees, both adults and children, including teenagers. 

In the Ústí Region, clients can access social counseling and educational support, assistance with interpretation, processing necessary documents, and obtaining social benefits, as well as basic orientation in the system. If needed, service workers provide clients with basic clothing and food.

Here, clients can use several services: 

  • Individual counseling – This service supports adult refugees war in dealing with visa issues, labor-law matters, housing, finding doctors, enrolling in schools, and so on. If necessary, the service provides accompaniment to meetings and basic interpretation and translation assistance. The service operates throughout the region.
  • Support for the education of Ukrainian children in primary schools – This service supports families in coping with school demands (communication with schools, accompanying children to appointments, tutoring, etc.). Tutoring is intended for children who are struggling in school and its main goal is to prevent the child's academic decline. However, it also brings many other positive effects such as increased interest in school, reducing absences and greater activity in class.

Ukrainian or Russian-speaking colleagues are present at the branch by appointment. To arrange an appointment, please call +420 777 787 938 or +420 739 320 445.

Note: Offices are on the 3rd floor without an elevator. 


  • Ukrainian
  • Russian
  • English
  • Czech

Opening hours:

  • Monday: 8:00 – 16:00
  • Tuesday: 8:00 – 16:00
  • Wednesday: 8:00 – 16:00
  • Thursday: 8:00 – 16:00
  • Friday: 8:00 – 16:00
  • Saturday: closed
  • Sunday: closed

Accessibility and Additional Information:

  • The service is available to everyone.
  • No prior appointment is required.
  • Closed on public holidays.
  • Free of charge.
  • The building is not wheelchair-friendly.
  • The building does not have an elevator.
  • This location has female stuff.
  • Shared and/or not barrier-free toilet for men and women.



Prokopa Diviše 1605/5 Ústí nad Labem