People in Need, Bílina - People in Need

Last updated: 11/30/2023


People in Need operates in every region of Czech Republic and offers various services for Ukrainian refugees, both adults and children, including teenagers. 

In the Ústí Region, clients can access social counseling and educational support, assistance with interpretation, processing necessary documents, and obtaining social benefits, as well as basic orientation in the system. If needed, service workers provide clients with basic clothing and food.

Here, clients can use several services: 

  • Individual counseling – This service supports adult refugees war in dealing with visa issues, labor-law matters, housing, finding doctors, enrolling in schools, and so on. If necessary, the service provides accompaniment to meetings and basic interpretation and translation assistance. The service operates throughout the region.
  • The adaptation group is for children aged 3 to 6 and provides a safe environment where Ukrainian children can recover from traumatic experiences. Additionally, it serves as preparation for transitioning into the regular educational system in the Czech Republic. To schedule a consultation and check the availability of the adaptation group, please contact the service by phone.

Ukrainian or Russian-speaking colleagues are present at the branch by appointment. To arrange an appointment, please call +420 770 101 140.


  • Ukrainian
  • Russian
  • English
  • Czech

Opening hours:

  • Monday: 8:00 – 12:00
  • Tuesday: 8:00 – 12:00
  • Wednesday: 8:00 – 12:00
  • Thursday: 8:00 – 12:00
  • Friday: 8:00 – 12:00
  • Saturday: closed
  • Sunday: closed

Accessibility and Additional Information:

  • The service is available to everyone.
  • Prior appointment is required.
  • Closed on public holidays.
  • Free of charge.
  • The building is wheelchair-friendly.
  • The building does not have an elevator.
  • This location has female stuff.
  • Separate and barrier-free toilets for men and women.



Teplická 918, Bílina